Syrena Cruises Earns TripAdvisor Certificate of Excellence 2016


Hanoi, Vietnam (September, 2016) – Syrena Cruises today announced that it has received a TripAdvisor® Certificate of Excellence 2016. This marks the second consecutive year that Syrena Cruises has received this recognition. The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travellers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.

“It is a great testament to the efforts and hard work of the Syrena Cruises team members, that so many positive reviews and acknowledgements have come our way. We are exceptionally grateful for our team’s continued commitment to such a level of service, and also to those that have taken the time to share their experiences on TripAdvisor.”, said Bui Thi Hue, Deputy Director of Syrena Cruises.

Built in accordance with traditional Vietnamese style and modern-day luxury, Syrena Cruises have maintained the high standards of luxury cruising in Halong Bay. The Syrena Cruises fleet of 2 ships offers a total of 34 luxury cabins & suites accommodating a total of 68 passengers for Halong Bay cruises or hosted events (weddings, corporate retreats, incentives, meetings, conferences, etc.). Travellers will get a first-class experience onboard the Syrena Cruises with very comfortable facilities, sumptuous cuisine, personalized services, a range of attractive activities including exploring the most beautiful caves in Halong, visiting the floating fishing village, kayaking, swimming in crystal blue water…

Syrena Cruises is managed by Syrena Vietnam, a subsidiary of BIM Group, one of the leading private enterprises in Vietnam. Established in 1994, BIM’s operations are focused on three main business sectors: Tourism Development and Real Estate Investment, Agriculture – Food and Commercial Services. Some trademarks establishing their fame are Halong Plaza Hotel, Halong Marina New Urban Area, Fraser Suites Hanoi, Intercontinental Phu Quoc Long Beach Resort, Crowne Plaza Vientiane Hotel… Syrena Cruises is proud to be one of many projects of BIM Group in Halong.